Unlock "locked" reports

Reports are locked when there aren’t enough funds in your account to pay for it. You will need to contact an account administrator to unlock them.

1. Navigate to the Billing page.
2. Click Add Funds in the account balance panel.
3. Enter the amount of funds you’d like to add.
4. Review the reports you’d like to generate for your clients. The summary at the bottom will show you how many reports this amount equates to.
5. Click the checkbox to agree to the terms, then click Add funds.